Future Friendly conference series.
Our rolling conference series gathers leaders and change-makers from a broad range of backgrounds to understand how they are redesigning their organisations and services for a better future.
We hosted three conferences throughout 2020:
1st May: Why new world services – what will society need in a post-pandemic world?
28th August: Designing digital public services - how do we switch our services rapidly to digital delivery?
20th November: Designing for financial wellbeing - how do we understand the nuances of money and its effect on culture, community and relationships?
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Watch the talks.
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On Financial Wellbeing
Transformation
Nick Gower, Co-founder & Managing Partner, Future Friendly
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Feeling good about money
Anson Parker, Head of Product, Up Banking
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How Open Banking will help improve financial wellbeing
Gareth Gumbley, Founder and CEO, Frollo
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Money lessons for the next generation
Ryan Gonsalves, Director of Strategy and Implementation, Banking and Financial Services, NSW Treasury
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Harnessing history & purpose to deliver financial wellbeing
Deirdre Boyle, Chief Product & Marketing Officer at BankVic
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Me, Myself and Money – Investing in Financial Wellbeing
Carmel Franklin, CEO, Care Financial Counselling Service and the Consumer Law Centre of the ACT
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A conversation on an evidence based approach to designing financial wellbeing
Mohamed Khalil, GM, Group Financial Wellbeing, Commonwealth Bank
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Money, meaning and equality
Henry Cho, formerly Head of Digital Wellbeing & Design Commonwealth Bank
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The link between financial wellbeing and mental health
Greg Jennings, Head of Workplace & Home, Beyond Blue
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Understanding the cost of living
Kristin Bamford, Product Manager, SNSW
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The cost of doing nothing – the effect an individual can have on the financial sector
Mariko Braswell & Vinita Godinho
Move 78 & Financial Resilience Australia
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The role language plays in the redesign of our public services
Sarah Yassien, SBS
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Acting on purpose
Amanda Gordon, Head of Creative, Future Super
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How NSW is delivering great digital services in a post-pandemic world
Victor Dominello, Minister for Customer Service, NSW Government
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Designing for mental health and resilience
Robert Koch, Founder, Ally Health
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Finding Umami
Vicki Tan, Spotify Podcasts
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Supporting a Mentally Healthy Australia during COVID
Caroline Edwards, Associate Secretary, Department of Health
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Reimagining Financial Resilience for a post-COVID world
Vinita Godinho, Founder, Financial Resilience Australia
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Accelerating Health in the Post-COVID world
Steven Issa, Chief Digital Officer, Australian Digital Health Agency
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Glitch or new normal?
Henry Cho, Formerly Head of Digital Wellbeing & Design, Commonwealth Bank
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Silver linings & pitfalls of the COVID19 Response
Rebecca Cross, Coordinator General for the COVID 19 response, ACT Government
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Creating better public services
Anthony McGuiness, Canberra Founder & Policy Design Partner, Future Friendly
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Test, learn, adapt: The importance of experimentation
Dr Rory Gallagher, Managing Director, The Behavioural Insights Team
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Digital experience in a changing world
Peter Buckmaster, Director of Digital Experience Design, NSW Education
Past Future Friendly conference Playbooks
Co-created between our design team, speakers and audience we have captured the inspiration, action and learnings from our previous conferences.